Welcome to ActiveQPlus. These Terms & Conditions govern your access to and use of the ActiveQPlus website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
1. About ActiveQPlus
ActiveQPlus is a provider of security and surveillance products, including CCTV cameras, solar cameras, NVR systems, accessories, and related security solutions.
2. Acceptance of Terms
By using this website, you confirm that:
You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
You agree to comply with these Terms & Conditions and all applicable laws.
3. Products and Pricing
All product descriptions, images, specifications, and prices are subject to change without prior notice.
While we strive for accuracy, occasional errors may occur in pricing or product information.
We reserve the right to correct any errors and cancel affected orders if necessary.
4. Orders
All orders are subject to acceptance and product availability.
ActiveQPlus reserves the right to refuse or cancel any order for reasons including pricing errors, suspected fraud, or stock unavailability.
Customers will be notified if an order cannot be fulfilled.
5. Payment
We accept secure online payments through approved payment gateways.
By placing an order, you confirm that:
The payment information provided is accurate.
You are authorized to use the selected payment method.
Orders will be processed only after successful payment confirmation unless otherwise agreed.
6. Shipping and Delivery
Delivery timelines are estimates and may vary depending on location and courier services.
ActiveQPlus is not responsible for delays caused by logistics providers, weather conditions, or events beyond our control.
Risk of loss transfers to the customer upon delivery.
7. Returns, Cancellations & Refunds
Returns, cancellations, and refunds are governed by our published Cancellation & Refund Policy and Return Policy.
Please review those policies before placing your order.
8. Warranty
Warranty coverage varies by product.
The warranty does not cover:
Physical damage
Water damage (unless specifically rated and used within specifications)
Fire, lightning, or natural disasters
Improper installation
Unauthorized repairs or modifications
Misuse or negligence
Warranty claims may require inspection by our technical support team.
9. Installation
Unless specifically included in your purchase, installation services are not included with product pricing.
Customers are responsible for ensuring proper installation by qualified technicians.
10. Intellectual Property
All content on this website, including:
Logos
Images
Product descriptions
Videos
Graphics
Text
Trademarks
is the property of ActiveQPlus or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
11. User Conduct
Users agree not to:
Misuse the website.
Attempt unauthorized access to our systems.
Upload malicious software or harmful content.
Use the website for unlawful activities.
Copy or scrape website content without permission.
12. Limitation of Liability
To the maximum extent permitted by law, ActiveQPlus shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Our maximum liability shall not exceed the amount paid by the customer for the relevant product.
13. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, services, or privacy practices of those websites.
15. Changes to These Terms
ActiveQPlus reserves the right to update these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page with the revised effective date.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in Salem, Tamil Nadu.